Terms of Service

Effective: 11 April 2026

These Terms of Service ("Terms") govern your access to and use of mxto.ai and the mx2ai tools ("Service"), operated by Ontology Labs (Pty) Ltd ("Ontology Labs", "we", "us").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Service Description

mxto.ai provides AI-powered semantic analysis and productivity tools for the Mendix™ platform. The Service operates as a companion to Mendix™ Studio Pro, augmenting your development workflow with semantic analysis, impact tracking, complexity metrics, and AI-assisted development guidance.

The Service is accessed through Claude Code and AI coding assistants via the Model Context Protocol (MCP).

2. Your Mendix™ Account and Credentials

You authenticate with your own Mendix™ credentials. Ontology Labs does not hold, store, or proxy Mendix™ Personal Access Tokens (PATs) or any other Mendix™ platform credentials on your behalf.

When using the Service:

3. Your Data and Models

You represent that you have the necessary rights, licences, and permissions to analyse the Mendix™ application models you connect to the Service.

4. Intellectual Property

5. Acceptable Use

You agree not to:

6. Early Access

The Service is currently in early access. During this period:

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. ONTOLOGY LABS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or that analysis outputs will be complete or accurate in all cases.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ONTOLOGY LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total aggregate liability shall not exceed the amounts paid by you to Ontology Labs for the Service in the twelve (12) months preceding the claim.

9. Third-Party Platforms

mxto.ai is an independent product of Ontology Labs. It is not affiliated with, endorsed by, or sponsored by Mendix Technology B.V., Siemens AG, or Anthropic PBC (Claude Code).

The Service integrates with third-party platforms including the Mendix™ platform and Claude Code. Your use of those platforms is governed by their respective terms of service. Ontology Labs is not responsible for the availability, functionality, or terms of third-party platforms.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the courts of Gauteng, South Africa.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at [email protected].